References
Provided below is a list of reference material. Select from the following to download.
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Business Planning
Apply The Principles of Succession Planning (PDF – 123kb)
Are You Ready to Start a Business (PDF – 104kb)
Balanced Scorecard (PDF – 126kb)
Benchmarking (PDF – 126kb)
Best Practice (PDF – 124kb)
Business Growth Tips (PDF – 129kb)
Business Image (PDF – 118kb)
Business Licence & Permits (PDF – 128kb)
Business Planning (PDF – 146kb)
Business Skills (PDF – 118kb)
Business Values (PDF – 124kb)
Business Vision – Introduction (PDF – 123kb)
Buying a Franchise (PDF – 132kb)
Change Management (PDF – 130kb)
Choosing The Best Legal Structure (PDF – 136kb)
Competing In The Market Place (PDF – 115kb)
Conduct a SWOT Analysis (PDF – 126kb)
Develop a Mission Statement (PDF – 122kb)
Develop & Implement a Business Vision (PDF – 130kb)
Develop Business Values (PDF – 330kb)
Implement Changes (PDF – 126kb)
Internet Legal Issues (PDF – 141kb)
Legal Aspect of Succession Planning (PDF – 129kb)
Location and Premises (PDF – 128kb)
Maintain a Business Vision (PDF – 122kb)
Manage Business Growth (PDF – 135kb)
Patents (PDF – 134kb)
Registration of a Business Name (PDF – 147kb)
Risk Management (PDF – 128kb)
Set Achievable Goals (PDF – 126kb)
Set Up a Company (PDF – 129kb)
Set Up a Website (PDF – 143kb)
Set Up As a Partnership (PDF – 132kb)
Set Up As a Sole Trader (PDF – 136kb)
Set Up As a Trust (PDF – 125kb)
Starting a Business (PDF – 145kb)
Where Business Can Go Wrong (PDF – 120kb)
Starting a business
7 Steps To Successful Business (PDF – 408kb)
Are You Ready To Start a Business (PDF – 104kb)
Business Structure (PDF – 98kb)
Buying a Business (PDF – 103kb)
Getting Started (PDF – 107kb)
Insurance (PDF – 103kb)
Raising Finance (PDF – 95kb)
Business Planning Template (Word Doc – 273kb)
Business Structure (Word Doc – 60kb)
Buying a Business (Word Doc – 58kb)
Checklist For Going Into Business (Word Doc – 125kb)
Getting Started (Word Doc – 59kb)
Grants & Assistance (Word Doc – 33kb)
Guide To Business Planning (Word Doc – 70kb)
Guidelines For Starting a Small Business (Word Doc – 122kb)
Home Base Business (Word Doc – 26kb)
Insurance (Word Doc – 51kb)
Market Research & Statistics (Word Doc – 26kb)
Occupational Health & Safety (Word Doc – 26kb)
PlanSmart Kit (Word Doc – 130kb)
Raising Finance (Word Doc – 50kb)
Registration & Licences (Word Doc – 37kb)
Starting a Business (Word Doc – 38kb)
Starting In Business (Word Doc – 50kb)
Starting My Business (Word Doc – 289kb)
Thinking of Starting a Business (Word Doc – 37kb)
Managing a business
Customer Service (PDF – 104kb)
Decision Drivers: Why Outsource? (PDF – 333kb)
Marketing (PDF – 105kb)
Small Business IT Checklist (PDF – 116kb)
Customer Service (Word Doc – 56kb)
Deciding Between An Employee Or a Contractor (Word Doc – 31kb)
eBusiness (Word Doc – 91kb)
eBusiness – Glossary (Word Doc – 29kb)
Employing People (Word Doc – 45kb)
Employing Staff (Word Doc – 25kb)
Enterprise: Wide Risk Management (Word Doc – 25kb)
Experiences In Implementing Enterprise Wide Risk Management (Word Doc – 70kb)
Fair Trading (Word Doc – 31kb)
Information Technology (Word Doc – 37kb)
Innovation Services (Word Doc – 56kb)
Insurance (Word Doc – 26kb)
Intellectual Property (Word Doc – 52kb)
Intellectual Property – Glossary (Word Doc – 27kb)
Legal Issues (Word Doc – 71kb)
Managing a Business (Word Doc – 27kb)
Managing People (Word Doc – 47kb)
Marketing & Sales (Word Doc – 68kb)
Occupational Health & Safety (Word Doc – 26kb)
Risk Management (Word Doc – 26kb)
Surviving In Business (Word Doc – 73kb)
Taxation (Word Doc – 53kb)
Technology In Business (Word Doc – 26kb)
Growing a business
Exporters Network (Word Doc – 39kb)
Exporting Practices (Word Doc – 104kb)
Exporting – Glossary (Word Doc – 26kb)
Exporting – Overview (Word Doc – 26kb)
Getting Started in Exports (Word Doc – 35kb)
Importing (Word Doc – 26kb)
Legal Issues (Word Doc – 59kb)
NSW Trade Promotion Program (Word Doc – 58kb)
Tenders & Contracts (Word Doc – 26kb)
Managing People
360 Degree Appraisal (PDF – 126kb)
Effective Team Work (PDF – 125kb)
Employee or Contractor (PDF – 151kb)
Employees (PDF – 144kb)
Gain Employee Commitment (PDF – 126kb)
Help Employee Balance Work & Family (PDF – 126kb)
Help Groups Make Decisions (PDF – 127kb)
Hire The Right Person For The Job (PDF – 125kb)
Improve Your Interviewing Skills (PDF – 124kb)
Increase Employee Morale (PDF – 126kb)
Job Advertisements (PDF – 126kb)
Leadership: Introduction (PDF – 128kb)
Leadership: Advanced (PDF – 133kb)
Manage An Effective Work Team (PDF – 129kb)
Manage Conflicts (PDF – 135kb)
Manage With Emotional Intelligence (PDF – 138kb)
Maximise The Value of 360 Degree Feedback (PDF – 125kb)
Motivate Employees (PDF – 125kb)
On–The–Job Training (PDF – 123kb)
Performance Appraisal (PDF – 126kb)
Prepare & Use Job Descriptions (PDF – 127kb)
Retain Your Best Employees (PDF – 129kb)
Staff Supervision (PDF – 118kb)
Staff Training (PDF – 117kb)
Training Needs Analysis (PDF – 126kb)
Verbal Communication (PDF – 125kb)
Verbal Communication: How to Communicate Effectively (PDF – 126kb)
Closing A Business
Exiting a Business (Word Doc – 28kb)
Guide to Exiting Business (PDF – 235kb)
Marketing
Advertising: Introduction (PDF – 123kb)
Advertising: Advanced (PDF – 130kb)
Buying (PDF – 129kb)
Consumer Behaviour (PDF – 120kb)
Customer Service & Selling (PDF – 132kb)
Designing Web Sites (PDF – 131kb)
Direct Marketing: Introduction (PDF – 129kb)
Direct Marketing: Advanced (PDF – 130kb)
Direct Marketing Campaigns (PDF – 135kb)
Email Marketing & The Privacy Act 1998 (PDF – 131kb)
Evaluate & Monitor Your Advertising (PDF – 128kb)
How To Advertise (PDF – 128kb)
Identifying Your Customer Needs (PDF – 128kb)
Increase Your Customer Base (PDF – 120kb)
Increase Your Sales (PDF – 128kb)
Market Research: Introduction (PDF – 138kb)
Market Research: Advanced (PDF – 123kb)
Marketing Plan (PDF – 124kb)
Marketing Your Website (PDF – 131kb)
Marketing (PDF – 164kb)
Merchandising (PDF – 135kb)
Pricing Strategies (PDF – 126kb)
Selling Tips (PDF – 130kb)
Where to Advertise (PDF – 138kb)
Winning & Losing Customers (PDF – 122kb)
Operational Management
Alternative Dispute Resolution – Client Disputes (PDF – 119kb)
Alternative Dispute Resolution – Dispute Between Business (PDF – 125kb)
Alternative Dispute Resolution – Disputes Within Your Business (PDF – 134kb)
Alternative Dispute Resolution – External Disputes (PDF – 142kb)
Become a Better Decision Maker (PDF – 124kb)
Benefits of eCommerce (PDF – 139kb)
Business Management Tips (PDF – 126kb)
Business Process Improvement – BPI (PDF – 129kb)
Business Records You Should Keep (PDF – 132kb)
Connect to The Internet (PDF – 157kb)
Control Against Fraud (PDF – 117kb)
Control Liquidity (PDF – 117kb)
Control Quality (PDF – 115kb)
Control Your Business Problems (PDF – 115kb)
Control Your Business Records (PDF – 115kb)
Control Your Cost (PDF – 115kb)
Control Your Debts (PDF – 118kb)
Control Your Expansion (PDF – 114kb)
Control Your Focus (PDF – 117kb)
Control Your Marketing (PDF – 118kb)
Dealing With Fraud In Your Business (PDF – 130kb)
Deliver a Memorable Speech (PDF – 125kb)
Duties & Responsibilities of Company Directors (PDF – 135kb)
Glossary of IT Terms (PDF – 171kb)
Good Management (PDF – 132kb)
Home Base Business (PDF – 127kb)
How To Buy a Computer (PDF – 151kb)
Importing Products (PDF – 130kb)
Manage Your Stock Fffectively (PDF – 137kb)
Management Pitfalls (PDF – 141kb)
Negotiation Skills (PDF – 121kb)
Networking (PDF – 115kb)
Opportunity For Small Business to Export (PDF – 141kb)
Personal Computer For Small Business (PDF – 119kb)
Prepare a Speech (PDF – 126kb)
Problems Solving (PDF – 124kb)
Project Management (PDF – 125kb)
Security (PDF – 128kb)
Supply Chain Issues (PDF – 141kb)
The Importance of Record Keeping (PDF – 126kb)
Time Management (PDF – 120kb)
Trade Practice Act 1974 (PDF – 132kb)
Finance
10 Simple Rules For Credit Control (PDF – 146kb)
Accounting Records You Should Keep (PDF – 125kb)
Annual Cash Flow Forecast (PDF – 154kb)
Annual Profit Budget (PDF – 139kb)
Approaching a Bank (PDF – 119kb)
Balance Sheet Ratios (PDF – 130kb)
Break–Even Point (PDF – 122kb)
Business Finance Options (PDF – 122kb)
Business Losses: Types (PDF – 129kb)
Business Sale Contract (PDF – 127kb)
Cash Flows (PDF – 125kb)
Financial Analysis Overview (PDF – 123kb)
Financial Ratios (PDF – 123kb)
Financing Your Small Business (PDF – 128kb)
Improve Cash Flows (PDF – 123kb)
Insurance (PDF – 128kb)
Internet Banking For Business (PDF – 130kb)
Planning For Profits (PDF – 128kb)
Point of Sale Practices (PDF – 129kb)
Professional Indemnity Insurance (PDF – 129kb)
Profit & Loss Ratios (PDF – 124kb)
Reduce Your Exposure to Losses (PDF – 134kb)
Tax Implication of a Company (PDF – 121kb)
Tax Implication of a Partnership (PDF – 119kb)
Tax Implication of a Sole Trader (PDF – 119kb)
Tax Implication of a Trust (PDF – 121kb)
Tax Checklist
Fringe Benefit Tax 06/07 Checklist (PDF – 706kb)
Company Tax Return Preparation Checklist (Word Doc – 275kb)
Division 7A Checklist (Word Doc – 141kb)
Individual Tax Return Checklist (Word Doc – 171kb)
PSI & PSB Self Assessment Checklist (Word Doc – 66kb)
Residential Rental Property Checklist (Word Doc – 160kb)
Superannuation Fund Return Preparation Checklist (Word Doc – 204kb)
Tax Consolidation Checklist (Word Doc – 133kb)
Tax Planning Checklist (Word Doc – 208kb)
Trust Tax Return Checklist (Word Doc – 281kb)